Flow activated first-party commerce audiences on Meta alongside Heineken’s standard targeting – running both simultaneously to compare like-for-like.
The Flow audience was built from real purchase behaviour at South Africa’s leading retailers:
- Verified shoppers,
- Lifestyle spenders, and
- High-frequency buyers in adjacent categories.
Why it worked
• Behaviour beats interest: Flow’s first-party audiences are built from real purchase behaviour at South Africa’s leading retailer and e-commerce platforms, reflecting actual buying decisions rather than inferred preferences.
• No saturation: Standard targeting served the same 91,680 people 36 times each. Flow stayed at 3.4x so ads stayed fresh, relevant and effective.
• A lasting audience: The 2,776 new messaging contacts are consumer-initiated connections Heineken can keep activating long after the final whistle.